The virtual classroom allowed participants to enter from 8:45AM and officially started at 9:00AM.

The online class were mainly focus on discussions and exchanging experiences between participants, with comment and lecture from the instructor.

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Learn the communication technique even through the way of self-introduction

Participants were asked to make a self-introduction with their company’s background, products, or service they are offering. After the introduction, the instructor asked participants from other companies to comment and tell the instructor what information they got from the self-introduction in order to check if they know the presenter’s company better after they introduce themselves. Then, the instructor made a constructive comment to improve their introduction and suggest the participants how to utilize this short opportunity to gain good impression from listeners.

The class watched video clip together to see how to make a good self-introduction. In the video, the participants will learn how to use their own experiences and their company’s strength to make a good impression in a very short time. Then, discussed how to make them even better.

The instructor asked participants what they were their expectation from today class? Then explain what the meaning of H P and C is?

It will become a great gift for you and your classmates to exchange your own experience and opinion in a classroom.

In a group discussion in the morning session, the participants talked about their problems or issues which they were often facing as a salesperson. They were sharing ideas on how to solve the issue and got a comments and opinions from instructor what was a good way to solve or deal with difficult situations. Then participants discussed the topic ‘How to change customer’s cautious state to cooperating state’.

In the afternoon, participants were learning how to close the deal and what to do if the offering was rejected. Before the Q&A and warp-up, the participants were watching the last video to see a samples of salesperson and give a comment what should the person in the video could have done better.

In the Q&A, participants took turn to ask questions. For example, what personal information should we know if we want to build a trust relationship?, what topic sales to be avoided in the conversation?, and more.

In this program, not only listening to the lecture, the participants, together, with the instructor shared their experiences about their work, their products, and their difficult situation. They were learning about the HPC ratio, what a salesperson habits that could be fixed is, and how to change a status from an ordinary salesperson to a trusting partner that could help their customers to solving their pain-point.

We hope all participants enjoyed the online class and will soon see the better results by utilizing the learned knowledge in their workplace.

Learn practical sales techniques through an effective, proven program

The questionnaire results by participants are below. Please utilize the information in this report to help you to understand how this program was conducted. We will hold this program again in 2022. We are looking forward to seeing you in a class.

We believe that it is critical for any corporation to ensure that their sales employees are equipped with active listening and consultative selling skills to really understand customer needs, make appropriate proposals, and provide the best possible solutions. This will allow your company to compete more effectively in an increasingly competitive marketplace.

It is our pleasure to be your talent development partner and to support your company’s future growth and success. If you have any questions, please feel free to contact us.